| Question #1 | Does the one-hour tour stop at Boldt Castle? |
| Answer: | No, it takes us an hour-and-a-half to get to the castle |
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| Question #2 | How long is the tour if I stop at Boldt Castle? |
| Answer: | The 10 a.m. and the 3 p.m. Gananoque departures are Boldt Castle Tours and the duration is 5 hours. The actual tour is three hours plus a 2 hour stop at Boldt Castle.
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| Question #3 | Do you have a seniors' rate? |
| Answer: | No, we do not have a separate price for families, students or seniors. |
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| Question #4 | Do I have to pay extra to visit Boldt Castle? |
| Answer: | Yes, the castle charges an admission fee that is not included in our ticket price. |
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| Question #5 | What is considered proper ID for U.S. customs at Boldt Castle? |
| Answer: | For those wishing to visit Boldt Castle with the Gananoque Boat Line (schedule 10 am and 3 pm daily), it is important to know that Boldt Castle is located in United States waters. The Gananoque Boat Line operates from a Canadian port. Because of this fact, all tours to Boldt Castle are subject to strict Canadian and United States customs and immigration policies following the tragic events of September 11, 2001. The Gananoque Boat Line has no control over these policies and must adhere to them. The following are the documents required by passengers to take the 5 hour Boldt Castle Tour.
NO EXCEPTIONS WILL OR CAN BE MADE TO THE FOLLOWING
1) Canadian and American citizens require proof of citizenship. This is in the form of a passport or a birth certificate (if a birth certificate is used it must be accompanied by at least one piece of government identification, (i.e. driver's license, health card, military I.D.). A driver's license or a health card or social insurance card alone does not prove citizenship.
2) All other visitors will require a passport and a valid Canadian and United States entry visa.
3) Passengers must show appropriate documents to the Gananoque Boat Line personnel prior to purchasing tickets.
4) Passengers must carry their documents with them at all times while onboard.
5) Please note anyone requiring and entry visa, one can be obtained at any border crossing at a cost of $6.00 American and the border will not accept Canadian funds.
THE ABOVE IS SUBJECT TO CHANGE WITHOUT NOTICE.
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| Question #6 | Will the boat wait for me if I get off at the castle? |
| Answer: | Yes! The 10 a.m. and 3 p.m. Boldt Castle departures stay at Boldt Castle. You may return to the vessel at any time. |
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| Question #7 | Does the boat from the Ivy Lea location stop at Boldt Castle? |
| Answer: | No, the one hour tour from Ivy Lea goes around the castle but does not stop. |
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